Effective Date: 03-12-2024
At Restaurante Casa do Rio, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, contact us, or use our services.
1. Information We Collect
When you interact with us, we may collect the following types of personal information:
- Personal Information: Name, email address, phone number, and any other details you provide when making a reservation, inquiry, or feedback.
- Booking Details: Information about your table reservation, such as date, time, and special requests.
- Browsing Data: Information like your IP address, browser type, pages visited on our website, and interactions. Cookies and similar technologies may be used to improve your browsing experience.
2. How We Use Your Information
We use your information for the following purposes:
- Reservation Management: To process and confirm your table bookings.
- Customer Support: To respond to your inquiries or feedback.
- Service Enhancement: To understand preferences and improve the overall customer experience.
- Marketing Communications: To send you updates about special offers, events, or news (only with your consent).
3. How We Protect Your Information
We implement appropriate technical and organizational measures to secure your personal data against unauthorized access, loss, or misuse. While we strive to protect your data, no system can guarantee complete security.
4. Sharing Your Information
Your personal information is not sold or shared with third parties for commercial purposes. However, we may share it in the following situations:
- Service Providers: With trusted partners who help us operate our services, such as email providers or booking platforms.
- Legal Requirements: If required to comply with applicable laws or lawful government requests.
5. Use of Cookies and Similar Technologies
Cookies are used to enhance website functionality, analyze user behavior, and improve our services. You can manage your cookie preferences in your browser settings. Note that disabling cookies may limit some website features.
6. Your Rights
You have the right to:
- Access and Rectify: Request access to your data or correct inaccurate information.
- Delete Data: Request the deletion of your personal information, unless we are required to retain it for legal purposes.
- Withdraw Consent: Opt out of marketing communications at any time.
To exercise your rights, please contact us at info@restaurantecasadorio.com.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes stated in this policy or as required by law.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Please review it regularly to stay informed.
9. Contact Us
If you have questions or concerns about this Privacy Policy, you can reach us at:
- Address: R. de São João 25 A, 8500-009 Alvor, Portugal
- Phone: (+351) 282 457 443 (Chamada para Rede Fixa Nacional)
- Email: info@restaurantecasadorio.com
By using our website or services, you agree to the terms outlined in this Privacy Policy.